Privacy Policy – Handy Mount Pros

At Handy Mount Pros LLC

available at https://install-tv.com, your privacy is our top priority. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to safeguard your data.


1. Contact Information

If you have any questions or concerns regarding our Privacy Policy, please contact us at:

  • Email: Atlantainstalltv@gmail.com

  • Adress: 46026 Gardner Dr, Alpharetta, GA 30009

  • Phone number: +1 (404)793-6070

2. Scope of Policy

This Privacy Policy applies exclusively to information collected through the Handy Mount Pros website and any associated online services. It does not apply to offline information or data collected through third-party services not operated by Handy Mount Pros.


3. Consent

By submitting your information through our forms or contacting us, you consent to our privacy practices. Specifically:

  • You consent to be contacted by SMS text message.

  • You agree to our Privacy Policy.

  • Message frequency may vary.

  • Message and data rates may apply.

  • Reply STOP to opt out of further messaging.

  • Reply HELP for more information.


4. Information We Collect

We may collect the following types of personal and technical data:

  • Name, phone number, email address

  • Messages or attachments sent via forms

  • IP address, browser type, operating system, and general usage logs

We will always explain why data is collected and how it will be used.


5. How We Use Your Information

Collected data may be used:

  • To operate, maintain, and improve our website

  • To personalize your experience

  • To respond to inquiries and schedule installations

  • For appointment confirmations, reminders, and follow-ups

  • For optional promotional messages (only if opted in)

  • To detect and prevent fraud or abuse


6. SMS/MMS Communication

By providing your phone number and submitting the form, you are consenting to be contacted by SMS text message and agreeing to our Privacy Policy. By submitting your phone number, you also consent to be contacted by phone call for service-related matters.

What You Receive:

  • Appointment confirmations and reminders

  • We only contact customers for scheduling, confirmations, or service follow-ups. Promotional SMS is only sent if the user explicitly opts in.
  • Technician arrival alerts

  • Follow-up service/support

  • Optional promotions if opted in

Disclosures:

  • Message frequency may vary

  • Message and data rates may apply

  • Reply STOP to cancel

  • Reply HELP for help

We do not:

  • Sell, rent, or share your phone number or SMS content with any third parties

  • Use phone numbers for lead generation or marketing without explicit consent


7. Data Storage & Security

We retain user data, including phone numbers, for up to 12 months or as legally required. We use the following safeguards:

  • SSL encryption (HTTPS)

  • Access restrictions to authorized personnel only

  • Regular system security reviews and updates


8. Your Rights

You may request the following at any time:

  • Information on what data we store

  • Corrections or deletion of your data

  • To revoke consent for communication (email or SMS)

  • A copy of your personal data

To exercise your rights, contact us at: Atlantainstalltv@gmail.com


9. Log Files & Cookies

We collect log files and cookies to analyze site performance and improve the user experience. Cookies can be turned off in your browser settings.


10. Third-Party Services

We may use services such as Google Ads. We are not responsible for third-party privacy practices. You may review their policies individually.


11. Compliance with Laws

We comply with the following privacy laws:

GDPR (EEA Residents):

  • Right to access, correct, delete, or export data

  • Right to restrict or object to processing

  • Response time: 1 month

CCPA (California Residents):

  • Right to know what personal data is collected

  • Right to request deletion

  • Right to opt-out of data sale (we do not sell data)

  • Response time: 30 days


12. Children’s Privacy

We do not knowingly collect personal data from individuals under the age of 13. If we become aware, we will delete such information immediately.


13. Updates to This Policy

We may update this Privacy Policy from time to time. Changes take effect immediately upon being posted on this page. Please check back periodically.


Thank you for trusting Handy Mount Pros
Last updated:

August 18, 2025