Privacy Policy – Handy Mount Pros
At Handy Mount Pros LLC
available at https://install-tv.com, your privacy is our top priority. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to safeguard your data.
1. Contact Information
If you have any questions or concerns regarding our Privacy Policy, please contact us at:
Email: handymountpros@gmail.com
Address: 46026 Gardner Dr, Alpharetta, GA 30009
- Phone number: +1 (404)793-6070
2. Scope of Policy
This Privacy Policy applies exclusively to information collected through the Handy Mount Pros website and any associated online services. It does not apply to offline information or data collected through third-party services not operated by Handy Mount Pros.
3. Consent
By submitting your information through our forms or contacting us, you consent to our privacy practices. Specifically:
You consent to be contacted by SMS text message.
You agree to our Privacy Policy.
Message frequency may vary.
Message and data rates may apply.
Reply STOP to opt out of further messaging.
Reply HELP for more information.
4. Information We Collect
We may collect the following types of personal and technical data:
Information you provide directly:
– First name and last name
– Phone number
– Email address
– Service address and/or ZIP code
– Messages, photos, or attachments sent via our forms
Information collected automatically:
– IP address, browser type, operating system, device type
– Pages visited, time on site, and general usage logs
– Referring source and search terms used to find our site
– Mouse movements, clicks, scrolling behavior, and session recordings (via analytics tools listed in Section 10)
– The dynamic phone number assigned to your visit (via CallRail), and call recordings if you call us
We collect this data to provide our installation services, improve our website, measure marketing performance, and protect against fraud.
5. How We Use Your Information
Collected data may be used:
To operate, maintain, and improve our website
To personalize your experience
To respond to inquiries and schedule installations
For appointment confirmations, reminders, and follow-ups
For optional promotional messages (only if opted in)
To detect and prevent fraud or abuse
6. SMS/MMS Communication
By providing your phone number and submitting the form, you are consenting to be contacted by SMS text message and agreeing to our Privacy Policy. By submitting your phone number, you also consent to be contacted by phone call for service-related matters.
What You Receive:
Appointment confirmations and reminders
- We only contact customers for scheduling, confirmations, or service follow-ups. Promotional SMS is only sent if the user explicitly opts in.
Technician arrival alerts
Follow-up service/support
Optional promotions if opted in
Disclosures:
Message frequency may vary
Message and data rates may apply
Reply STOP to cancel
Reply HELP for help
We do not:
Sell, rent, or share your phone number or SMS content with any third parties
Use phone numbers for lead generation or marketing without explicit consent
7. Data Storage & Security
We retain user data, including phone numbers, for up to 12 months or as legally required. We use the following safeguards:
SSL encryption (HTTPS)
Access restrictions to authorized personnel only
Regular system security reviews and updates
8. Your Rights
You may request the following at any time:
Information on what data we store
Corrections or deletion of your data
To revoke consent for communication (email or SMS)
A copy of your personal data
To exercise your rights, contact us at:handymountpros@gmail.com
9. Log Files & Cookies
We use cookies, pixels, and similar tracking technologies to analyze site performance, understand user behavior, and improve the user experience. These technologies may collect information such as your IP address, browser type, pages visited, and how you interact with our site.
Cookies on our site fall into these categories:
– Strictly necessary cookies (required for the site to function)
– Performance and analytics cookies (used to understand site usage)
– Advertising cookies (used to deliver relevant ads on Facebook and Google)
– Functional cookies (used to remember preferences)
You can disable cookies through your browser settings at any time. Disabling cookies may affect site functionality and your user experience.
10. Third-Party Services
We use the following third-party services that may collect information about your visit. We are not responsible for their privacy practices, and we encourage you to review each provider’s privacy policy:
Analytics & Performance:
– Google Analytics — measures website traffic and user behavior
– Google Tag Manager — manages our tracking tags
– Microsoft Clarity — records anonymized session recordings, heatmaps, and click patterns to help us improve user experience. Sensitive information entered in forms is automatically masked.
Advertising:
– Meta Pixel (Facebook Pixel) — tracks website visitors for Facebook and Instagram advertising, including custom audiences, lookalike audiences, retargeting, and conversion measurement
– Google Ads — measures conversions from Google search and display ads
Call & Lead Tracking:
– CallRail — dynamically assigns tracking phone numbers to different traffic sources so we can measure which marketing channels generate calls. CallRail may also record incoming phone calls for quality assurance and training purposes. When you call a number on our website, you may be informed at the beginning of the call that it is being recorded.
Customer Reviews:
– Trustindex — displays our verified Google reviews on the website
Site Performance:
– NitroPack — provides content delivery network (CDN) and caching services to speed up our website
Each of these services may use cookies, pixels, or similar technologies. Their privacy policies are available on their respective websites.
11. Compliance with Laws
CCPA / CPRA (California Residents):
California residents have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):
– Right to know what personal data is collected, used, shared, or sold
– Right to request deletion of your personal data
– Right to correct inaccurate personal data
– Right to opt-out of the sale or sharing of personal information
– Right to limit the use of sensitive personal information
– Right to non-discrimination for exercising your privacy rights
We do not sell your personal information for money. However, some of our advertising partners (such as Meta and Google) may consider the sharing of data for cross-context behavioral advertising to qualify as a “sale” or “share” under California law. California residents may opt out by emailing us at handymountpros@gmail.com with the subject line “Do Not Sell or Share My Personal Information.”
Response time: 45 days
12. Children’s Privacy
We do not knowingly collect personal data from individuals under the age of 13. If we become aware, we will delete such information immediately.
13. Updates to This Policy
We may update this Privacy Policy from time to time. Changes take effect immediately upon being posted on this page. Please check back periodically.
Thank you for trusting Handy Mount Pros
Last updated: May 17, 2026